What kind of homes does Monster&C design for?
Monster&C designs furniture for real homes, real comfort, and households that live with cats.
What does Monster&C mean by cat-friendly or pet-friendly?
Cat-friendly, pet-friendly, scratch-resistant, stain-resistant, and similar descriptions mean the product is designed to better support typical residential use in homes with pets.
Why does Monster&C emphasize cat-friendly design?
Monster&C products are designed with cat-owning households in mind.
What product features may be included in cat-friendly design?
Depending on the product, cat-friendly design may include performance fabric, removable or replaceable covers, easy-clean surfaces, modular construction, replaceable parts, or other design features.
What is the purpose of these design features?
These features are intended to improve durability, maintenance, cleaning, or replacement compared with conventional residential upholstered furniture.
Do scratch-resistant and stain-resistant descriptions mean the product is completely damage-proof?
No. These descriptions do not mean the product is scratch-proof, claw-proof, chew-proof, stain-proof, urine-proof, or indestructible.
Why can product performance vary from home to home?
Cats vary significantly in size, claw sharpness, scratching behavior, activity level, age, and temperament, so product performance can vary by cat and household.
What factors affect product performance?
Product performance will vary depending on the cat, the household environment, the product's use, and the level of maintenance provided.
Can upholstered furniture prevent all pet-related damage?
No. The policy states that no upholstered furniture can prevent all pet-related damage.
Is pet damage covered by the Limited Warranty?
Damage caused by pets, including claw marks, punctures, shredded fabric, chewing, repeated scratching, urine, feces, vomit, odor, excessive hair buildup, or other animal-related damage, is not covered unless Monster&C expressly states otherwise in writing for a specific product or protection plan.
Can Monster&C offer replacement covers, cushions, parts, or repair support?
Monster&C may offer replacement covers, cushions, parts, or repair support for purchase when available.
What routine care is recommended for homes with cats?
For homes with cats, frequent vacuuming and prompt removal of hair, litter dust, food residue, and other debris can help maintain the appearance and performance of the fabric.