What type of use does this policy apply to๏ผ
This policy applies to Monster&C products purchased directly from Monster&C or from an authorized seller, by the original purchaser, for normal residential household use in the United States, unless otherwise stated in writing.
Does Monster&C provide a limited product warranty?
Yes. Monster&C warrants that covered products will be free from manufacturing defects in materials and workmanship under normal residential use, subject to the warranty periods, exclusions, care requirements, and remedy limits in the policy.
How long are structural frames and load-bearing components covered๏ผ
Structural frames and load-bearing components are covered for 10 years. Coverage applies to manufacturing defects in the internal wood or metal frame, load-bearing joints, structural brackets, and modular connectors that cause the product to become structurally unsound under normal residential use.
How long are springs, suspension, and mechanical components covered?
Springs, suspension systems, sleeper mechanisms, recliner mechanisms, hinges, and similar functional hardware, if included in the product, are covered for 3 years against manufacturing defects.
What is covered for cushion cores and foam?
Cushion cores and foam are covered for 3 years against manufacturing defects, including abnormal loss of support or resiliency. Normal softening, compression, comfort preference, and changes in feel from regular use are not defects.
How long are fabric, removable covers, seams, zippers, and stitching covered?
Fabric, removable covers, seams, zippers, stitching, and fabric attachment are covered for 1 year against manufacturing defects, including seam separation, zipper failure, or fabric defects caused by manufacturing or materials.