How long does it take to ship my armchair?
Most armchair orders are processed within a few business days. Delivery time may vary depending on your location and carrier schedule.
Where do you ship?
We currently ship to available service areas shown at checkout. Please enter your address during checkout to confirm delivery availability.
How will my armchair be packaged?
Your armchair will be carefully packed in protective packaging to help prevent damage during transportation.
Will I receive tracking information?
Yes. Once your order ships, you will receive a tracking email so you can follow the delivery status.
Do I need to assemble the armchair?
Some simple assembly may be required depending on the product style. Clear instructions will be included in the package.
Can I change my shipping address after placing an order?
If your order has not shipped yet, please contact us as soon as possible. Once the order has been shipped, address changes may not be available.
What should I do if my package arrives damaged?
Please take photos of the packaging and product, then contact our support team as soon as possible so we can help review the issue.
Can I choose a specific delivery date?
Specific delivery dates may depend on the shipping carrier. We recommend checking the tracking information once the order has shipped.
Will the armchair be delivered to my door?
Delivery service may vary by carrier and location. Most orders are delivered to the address provided at checkout.
What if my tracking information has not updated?
Tracking updates may take some time after shipment. If there is no update for several days, please contact our support team.
Do you offer free shipping?
Shipping fees or free shipping eligibility will be displayed at checkout based on your order and delivery address.
What should I keep after receiving my armchair?
We recommend keeping the original packaging for a short period in case you need assistance with delivery issues, returns, or exchanges.
